Start a project or equipment request

Bring us what you know. We’ll find the path.

A part number, a failed system, a one-line drawing, a project goal, or a rough idea is enough to begin. DES will use your information to route the request and define the next technical step.

Projects Service needs Equipment requests

What happens next

One request. Clear routing.

Your form provides enough context to identify the right combination of engineering, field service, construction, automation, energy, or product support.

01 / Review Your request is checked for need, location, and urgency.

02 / Clarify DES identifies the missing technical details needed to move forward.

03 / Route The request is connected to the right capability and next decision.

04 / Plan You receive a focused path for scope, sourcing, or immediate action.

Build your DES request.

Required fields are marked with an asterisk. Add drawings, photos, and part documents when DES follows up.

Name *

Company *

Work email *

Phone

What do you need? *

Environment *

Project city / state *

Timeline *

What is happening? *

Help us route faster

Useful details if you have them.

You do not need every answer. These four categories simply help DES ask sharper questions on the first follow-up.

System information

Voltage, equipment type, manufacturer, model, or one-line.

Operating impact

What is stopped, at risk, constrained, or expected to grow.

Site conditions

Location, access, environment, shutdown windows, and safety.

Success criteria

What must be true for the request to be considered complete.